About us
Brookside Living Story
Brookside Living Story
Brookside Manor was built in 1994 by a local developer who sold it to Chartwell Retirement Living and renamed it Chartwell Kanata. In early 2023, the residence was purchased by us; a local family with more than 30 years of senior living and renovation experience. Our plan is to create an affordable continuum of care for seniors living in Ottawa’s West End without compromising on care, support, service, or hospitality. We’ve done this by assembling a team of highly experienced senior living professionals and introducing best practices from our many years of experience. As a result, we’re creating a unique and genuine community where our residents are treated like family.
I am so proud that we have created a community that offers a unique experience for the area’s seniors. Being a local owner-operator allows us to implement some of the best industry practices as well as call upon eldercare leaders in the community for advice and support as needed.
When it comes to resident care, I believe strongly in compassion vs transaction. Hospitality, value, and resident-centred services are also our core values. This is what we strive for each and every day.
Brookside Living Story
Brookside Manor was built in 1994 by a local developer who sold it to Chartwell Retirement Living and renamed it Chartwell Kanata. In early 2023, the residence was purchased by us; a local family with more than 30 years of senior living and renovation experience. Our plan is to create an affordable continuum of care for seniors living in Ottawa’s West End without compromising on care, support, service, or hospitality. We’ve done this by assembling a team of highly experienced senior living professionals and introducing best practices from our many years of experience. As a result, we’re creating a unique and genuine community where our residents are treated like family.
I am so proud that we have created a community that offers a unique experience for the area’s seniors. Being a local owner-operator allows us to implement some of the best industry practices as well as call upon eldercare leaders in the community for advice and support as needed.
When it comes to resident care, I believe strongly in compassion vs transaction. Hospitality, value, and resident-centred services are also our core values. This is what we strive for each and every day.
Lifestyles
As a small, family residence, we believe in a true continuum of care, where residents experience meaningful moments each and every day—no matter their abilities. Our goal is to support independence while providing the right level of care as needs change.
We offer three living options designed to meet a range of lifestyles and support needs:
Independent Supported Living
Ideal for individuals who benefit from added convenience and social connection. Residents enjoy:
- Three home-cooked meals daily, served in our main dining room
- Companionship, conversation, and a welcoming mealtime atmosphere
- Weekly housekeeping and laundry services
- Daily medication management
- Engaging social programs and opportunities for connection
All of these services are included in our base price. Unlike many retirement homes that charge extra for essential supports, we believe certain services should be included to ensure an optimal level of health and wellness for every resident.
Assisted Living Program
Our Assisted Living program offers a personalized approach to care, ranging from light assistance to more comprehensive support. We work closely with residents and families and collaborate with Ontario Health at Home to ensure optimal services and a customized plan of care that reflects each resident’s preferences and needs.
Prior to moving into Brookside, residents and families meet with our Director of Care to complete a preliminary care plan—together. A follow-up meeting is scheduled 3–4 weeks after move-in to review what is working well and identify any areas for improvement. Ongoing care plan reviews occur every six months, or sooner if needed.
Communication is key, and as an independently operated, non-corporate residence, our approach remains flexible, responsive, and centered on each individual.
The Meadows Secure Assisted Living
Located on our second floor, The Meadows is ideal for residents who require additional physical or cognitive supervision, particularly overnight. Our dedicated Den Mom plays a central role in supporting residents’ overall health and well-being—both physically and emotionally—each day.
Through a vibrant, relationship-centered approach to care, meals, and activities, the Den Mom provides consistent encouragement and reassurance to residents, families, and staff alike. Every resident in The Meadows is automatically enrolled in our Sparks Program, a regularly scheduled small-group recreational therapy program designed to promote cognitive, physical, and emotional well-being through fun, coordinated activities.
The Meadows is a place where seniors and their families want to be—not a place they have to be.
About Ivycare
Supportive living designed for comfort and peace of mind.
At Brookside Retirement Living, we provide a welcoming community where residents can enjoy independence, connection, and the reassurance of supportive services when needed. Our focus is on creating a safe, respectful, and engaging environment that feels like home.
We are committed to enhancing quality of life through thoughtful amenities, attentive support, and a strong sense of community—so you can focus on living well every day.
Committed to comfort, choice, and well-being.
About Ivycare
Brookside Spark Program
The Brookside Spark Program is an exclusive recreation therapy experience designed to ignite engagement and spark confidence in a calm, supportive setting. Residents are thoughtfully assigned a consistent day and time each week, creating a predictable routine that encourages comfort, familiarity, and success. We recognize that some individuals thrive best in smaller groups where activities are guided with patience and respect for each resident’s abilities. Led by a warm, engaging facilitator, each session features interactive stations that gently spark brain health, dexterity, physical movement, and joy—meeting residents where they are and celebrating what they can do.
Exclusive Spark Program for Brookside Residents
Consistent Weekly Day & Time for Each Participant
Recreation Therapy That Ignites Mind & Body
Small, Nurturing Groups (4–5 Residents)
Ability-Based Activities Guided with Patience
4–5 Interactive Stations Per Session
Compassionate, Fun, and Encouraging Facilitator
Our value
Better living starts with Private Nursing
- Our Values
At Brookside Retirement Living, we believe in compassionate care, not transactional care. In our small, purpose-built community, residents are never lost in the crowd. Every day is an opportunity for meaningful moments, forming genuine connections with both residents and families.
- Our Vision
We see a home where everyone feels known, valued, and cared for. A place where relationships flourish, voices are heard, and life is enriched by warmth, comfort, and community.
- Our Mission
Our mission is to create a place where care is personal and moments matter. Residents and families have direct access to ownership, so concerns are addressed quickly and thoughtfully. Through heartfelt support, engaging experiences, and a close-knit environment, we help residents enjoy each day with dignity, independence, and joy.
Enhancing your lifestyle with care you can truly counnt on
Enhancing your lifestyle with care you can truly count on
Spend more time with family and friends in just the right amount of amenity spaces.
Professionally Managed with Owner Onsite
Doctor Accepting Patients
Full time Director of Care
Onside Wellness Services
24/7 Professional HealthCare Onsite
Chef Prepared Home Cooked Meals
Emergency Response Pendent
Refreshments Snacks 24/7
Activities & Meals
Dining
Our chef-prepared meals offer a variety of choices to suit a wide range of tastes and preferences. We are also happy to accommodate a variety of dietary needs, ensuring meals are both enjoyable and nourishing for every resident.
Activities
We have two dedicated Activity Coordinators who keep residents engaged and active each day. From fitness and social programs to hobbies and creative pursuits, we strive to offer variety that sparks all interests. Our goal is always to create meaningful moments—and sometimes that simply means being a little silly and sharing genuine laughter and smiles.
Resident Volunteer Committee
We are always looking for ways to keep residents engaged and provide opportunities to contribute to our community. From editing our monthly newsletter, managing the library or tuck shop, assisting with morning announcements, or joining the welcoming committee, there are always meaningful ways to get involved at Brookside.
We believe the heart of healthcare is service to other
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How It Works
Easy Step to Get Private Nursing
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OUR CAPABILITIES
We provide the care, you enjoy the peace of mind
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